What Our Clients Say
Real reviews from satisfied homeowners across the Greater Toronto Area.
“Step Up replaced our 25-year-old shingle roof last fall and did an amazing job. The crew was professional, clean, and finished ahead of schedule. Our new roof looks fantastic and we had zero leaks during the winter. Highly recommend!”
James & Linda Thompson
Scarborough, ON
“Had an emergency leak during a heavy rainstorm and Step Up was at our door within two hours. They tarped the roof immediately and came back the next day to do a full repair. Fair pricing and excellent communication throughout.”
David Chen
North York, ON
“We hired Step Up for tuckpointing on our 1920s brick home. The attention to detail was incredible — they matched the mortar colour perfectly and you can't even tell which sections were repaired. True craftsmen.”
Sarah Patel
Etobicoke, ON
“Step Up installed a beautiful new metal roof on our home. It was a significant investment but the quality of work justified every penny. The crew was respectful of our property and left the site spotless every day.”
Michael & Angela Costa
Vaughan, ON
“After getting three quotes for our chimney repair, we chose Step Up for their thorough inspection and honest assessment. They rebuilt the top section, installed a new cap, and re-flashed around the base. No more leaks!”
Karen Williams
Markham, ON
“Had Step Up do parging and foundation waterproofing on our basement walls. The work was done efficiently and the results are excellent. Our basement has been completely dry since the work was completed six months ago.”
Robert Kowalski
Mississauga, ON
“We needed a flat roof for our commercial unit and Step Up delivered a top-quality TPO membrane installation. They explained the process clearly, kept disruption to a minimum, and provided a solid warranty. Very satisfied.”
Priya Sharma
Richmond Hill, ON
“Step Up did a complete stone veneer installation on our front facade. The transformation is unbelievable — our home looks like a completely different property. Neighbours keep stopping by to ask who did the work!”
Tom & Julie MacLeod
Toronto, ON
“From the initial inspection to the final cleanup, working with Step Up was a great experience. They replaced our entire roof, repaired the soffit and fascia, and installed new gutters. Everything was done to the highest standard.”
Fatima Al-Hassan
Brampton, ON
“I've used Step Up for multiple projects — brick repair, roof inspection, and most recently a full shingle replacement. Consistent quality every time. They're now my go-to for anything roofing or masonry related. Can't recommend them enough.”
George Papadopoulos
Ajax, ON
“Our cedar shake roof was in terrible shape after last winter. Step Up came out, gave us an honest quote, and completed the full replacement in just four days. The architectural shingles they recommended look stunning and our home value has definitely gone up.”
Samantha & Derek Wilson
Pickering, ON
“Step Up repaired our crumbling brick retaining wall and it looks brand new. The foreman took the time to explain every step of the process. Very reasonable pricing for the quality of work delivered. Would absolutely hire again.”
Harpreet Singh
Brampton, ON
“Great job on our flat roof conversion. The only minor issue was a slight scheduling delay due to weather, but they communicated every change promptly. The finished product is excellent and the warranty gives us real peace of mind.”
Catherine Tremblay
Toronto, ON
“We had Step Up do a complete chimney rebuild after our home inspection flagged serious deterioration. They matched the original brickwork perfectly and added a stainless steel liner. The inspector was impressed with the result.”
Yusuf & Amira Ibrahim
Scarborough, ON
“After a tree branch damaged our roof during an ice storm, Step Up handled everything including liaising with our insurance company. Made a stressful situation so much easier. The repair is seamless — you'd never know there was damage.”
Patricia O'Brien
Oakville, ON
“Step Up did the masonry on our new build — brick veneer on the exterior and a natural stone fireplace inside. Outstanding craftsmanship from start to finish. Our builder said it was the best masonry work he's seen in twenty years.”
Marco Di Stefano
Woodbridge, ON
“We needed emergency tarping after a severe windstorm ripped off a section of our shingles. Step Up responded the same day and had the permanent repair done within the week. Professional, fast, and fairly priced.”
Jennifer & Brian Park
Markham, ON
“Had our entire house re-pointed by Step Up. The work took about a week and the results are beautiful. The crew was polite and cleaned up thoroughly each day. Only giving four stars because parking was a bit of an issue with their trucks, but the work itself is flawless.”
Olga Petrov
Etobicoke, ON
“Step Up installed a standing seam metal roof on our detached garage. It looks absolutely phenomenal and we're now planning to have them do the main house as well. Their knowledge of different roofing materials is impressive.”
Amir & Nadia Khalil
Mississauga, ON
“I manage several rental properties and Step Up has become my go-to contractor for all roofing and masonry work. They're reliable, competitively priced, and the quality is always consistent. They've now done roofs on four of my buildings.”
Steve Morrison
Oshawa, ON
“Our Victorian home needed extensive brick restoration including rebuilding two window arches. Step Up sourced period-appropriate bricks and the finished work is historically accurate. Heritage Toronto would be proud!”
Anita Rodrigues
North York, ON
“We had Step Up waterproof and parge our foundation walls. They also fixed some cracking in our garage floor. The basement has been bone dry through two major rainstorms since the work was completed. Money very well spent.”
William & Grace Leung
Richmond Hill, ON
“Good experience overall with our roof replacement. The crew worked hard and the materials are top quality. Would have liked a bit more communication about the timeline changes, but the end result speaks for itself. Solid work.”
Daniel Murphy
Toronto, ON
“Step Up built a beautiful natural stone garden wall and pillars at the front of our property. Every stone was carefully placed and the result is absolutely gorgeous. They even helped us choose stones that complement our home's exterior.”
Ranjit & Meera Kaur
Vaughan, ON
“After getting five different quotes for our commercial flat roof, we went with Step Up. Best decision we made. The modified bitumen installation was done efficiently with minimal disruption to our business. No leaks after a full year.”
Laura Giordano
Brampton, ON
“Step Up installed skylights during our roof replacement and the work is impeccable. No leaks, perfect flashing, and the natural light has completely transformed our upstairs. They handled the permit process too, which was a huge help.”
Chris & Amanda Taylor
Ajax, ON
“Had Step Up repair spalling bricks on our apartment building's facade. They set up proper scaffolding, replaced damaged bricks with matching ones, and re-pointed the entire front wall. The building looks ten years younger.”
Mohammed Al-Farsi
Scarborough, ON
“We chose Step Up for a complete roof tear-off and replacement on our semi-detached. They coordinated with our neighbours, protected all the landscaping, and finished two days early. The CertainTeed shingles they recommended are gorgeous.”
Diane & Richard Boucher
Toronto, ON
“Step Up did an incredible job repairing our heritage home's stone foundation. They used lime mortar instead of Portland cement, which shows they really understand older construction. Our structural engineer signed off without a single concern.”
Tanya Volkov
Mississauga, ON
“We had a persistent leak around our chimney that two other companies couldn't fix. Step Up identified the issue immediately — failed step flashing — and repaired it properly. It's been eight months with zero water intrusion. Should have called them first!”
Paul & Emily Fraser
Pickering, ON
“Step Up installed a new roof on our place of worship. They were respectful of the space, worked around our schedule, and delivered exceptional quality. The congregation is very pleased with the result. Thank you, Step Up!”
Gurpreet Dhillon
Brampton, ON
“Solid roof inspection and maintenance work. They identified several potential issues before they became expensive problems. The team was thorough and honest about what needed fixing now versus what could wait. Appreciated the transparency.”
Sandra & Keith MacPherson
Whitby, ON
“Had Step Up completely rebuild our front porch with new brick columns and natural stone steps. The project took two weeks and the result is absolutely spectacular. Our home has serious curb appeal now. Worth every dollar.”
Victor Nowak
Etobicoke, ON
“Step Up replaced the flat roof on our townhouse complex — twelve units in total. They managed the project brilliantly, kept noise disruption to evenings and weekends to a minimum, and the strata board was very impressed with the professionalism.”
Rachel & Simon Lam
North York, ON
“I run a heritage restoration company and subcontract masonry work to Step Up regularly. Their brick matching skills are unmatched in the GTA. They understand the nuances of working with century-old structures and always deliver museum-quality results.”
Colleen O'Donnell
Toronto, ON
“Step Up installed ice and water shield, new underlayment, and premium architectural shingles on our home. They also added proper attic ventilation which has made a noticeable difference in our heating bills. Extremely thorough and knowledgeable.”
Andre & Sofia Mendes
Vaughan, ON
“We were nervous about getting major roof work done but Step Up made the whole process stress-free. Clear contract, no hidden costs, daily progress updates, and a final walkthrough where they pointed out everything they did. This is how contracting should be.”
Nkechi Okafor
Ajax, ON
“Step Up re-parged our entire basement exterior and installed weeping tile as part of a foundation repair. The project was complex but they handled it like pros. Two years later, still completely dry. Best investment we've made in our home.”
Helen & Stanley Novak
Scarborough, ON
“We had Step Up do a roof replacement and new eavestroughs with leaf guards. The whole job was done in three days. Clean work, polite crew, and fair pricing. Our neighbours have already booked them for their roof after seeing ours.”
Tyler & Jessica Ross
Markham, ON
“Step Up repaired significant frost damage to our brick chimney and installed a new stainless steel cap. They also spotted a cracked flue liner that could have been dangerous and replaced it. Thorough, honest, and highly skilled. Five stars all the way.”
Ingrid Johansson
Mississauga, ON
